Your IT department tracks support tickets across eight specialized groups, each overseen by a different…
Your IT department tracks support tickets across eight specialized groups, each overseen by a different…: a task in ProgAgent-Environments (Harbor dataset). Alongside this, JSON batch files hold per-ticket business impact assessments, each recording a numerical impact score on a one-to-ten scale…
The task
Alongside this, JSON batch files hold per-ticket business impact assessments, each recording a numerical impact score on a one-to-ten scale, affected user counts, and hourly revenue exposure. CSV files capture technician availability for the current day, listing each technician's remaining available hours, active…
Part of LLLeo612/ProgAgent-Environments.