Task
Task: a task in bird-critic-1.5-full-300 (Harbor dataset). CSAT surveys sent on WhatsApp fail once a conversation falls outside WhatsApp's 24-hour customer service window — exactly the case where a survey is most likely to be sent, since it goes out when the conversation is resolved. WhatsApp only…
The task
CSAT surveys sent on WhatsApp fail once a conversation falls outside WhatsApp's 24-hour customer service window — exactly the case where a survey is most likely to be sent, since it goes out when the conversation is resolved. WhatsApp only permits messages outside that window if they use an approved message template,…
Part of kochsnow/bird-critic-1.5-full-300.