Implement CSAT template management API for WhatsApp and Twilio WhatsApp channels
Implement CSAT template management API for WhatsApp and Twilio WhatsApp channels: a task in bird-critic-1.5-full-300 (Harbor dataset). Chatwoot supports customer satisfaction (CSAT) surveys via messaging channels. For WhatsApp and Twilio WhatsApp, surveys must be sent as pre-approved message…
The task
Chatwoot supports customer satisfaction (CSAT) surveys via messaging channels. For WhatsApp and Twilio WhatsApp, surveys must be sent as pre-approved message templates; this requires a dedicated API to create and delete those templates through the channel provider. This PR wires up the controller endpoint and updates…
Part of kochsnow/bird-critic-1.5-full-300.